Don’t you hate it when you get an error ‘Maximum Weight Exceeded’!!? But if you have a Postbase it’s an easy fix.

  • A message stating ‘Maximum Weight Exceeded’ (the weight is too much for the selected class of service) If the mail exceeds 13 ounces, the system will display a message: ‘Maximum Weight Exceeded’.
  • Press OK, then use the Product button to select Priority Mail, then Retail, then type the first 3 digits of the destination zip code to properly rate the piece. (Note: Mail must be processed in the specific manner required by the US Postal Service –if an error message is displayed when selecting a certain service or class,you are likely not choosing the correct option available. Consult USPS regulations.)
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PostBase Mailing System Quick Tips/Troubleshooting

Most errors can be cleared by following the prompts on the screen and/or powering down and then restarting the system.

Please remember when restarting your machine:

postbase back

  • You need to take out your internet cable first, then firmly press and release the silver power button

 

  • Once completely off plug in your internet cable in first before you turn your machine back on. Firmly press and release the silver power button (it will illuminate blue when power is on)

 

  • (Note: The Ethernet/CAT-5 cable must be connected to the PostBase BEFORE the system was turned on.)

 

Like most things we own a simple restart can fix most problems, like your cell phone, your cable TV, your husband..